Consumer Protection Act

Consumer Protection Act

Supreme Court recently held that advocates are not liable under Consumer Protection Act (CPA) for deficiency of services

  • SC overruled National Consumer Disputes Redressal Commission (2007) judgment which ruled services rendered by lawyers are covered under CPA 1986 (re-enacted in 2019). 
  • Professionals have to be treated differently from persons carrying out business and trade and are not under the purview of the CPA.  
  • The bench also requested CJI to revisit Indian Medical Association v VP Shantha (1995) judgment which held that doctors and medical professionals can be held liable under the CPA.
  • Enacted to provide for better protection of the interests of consumers and establishment of consumer protection councils for the settlement of consumer disputes, etc.
  • CPA 2019 replaced the CPA 1986 and strengthened the provisions for consumer protection. 
  Provisions  Consumer Protection Act 1986  Consumer Protection Act 2019
RegulatorNo separate regulatorCentral Consumer Protection Authority to be formed
Consumer CourtComplaint would be filed in a consumer court where the seller’s office is locatedComplaint can be filed also in a consumer court where the complainant resides or works
Product LiabilityNo provision. Consumer could approach a civil court, but not consumer courtConsumer can seek compensation for harm caused by a product or service
Pecuniary JurisdictionDistrict: upto Rs 20 lakh
State: Rs 20 lakh to 1 crore
National: Above 1 crore
District: upto Rs 1 crore
State: Rs 1 crore to 10 crores
National: Above 10 crores
E-commerceNo provisionAll rules of direct selling extended to e-commerce
Mediation cellsNo legal provisionCourt can refer settlement through mediation

Source: The Indian Express


Previous Year Question

Consider the following items:
1. Cereal grains hulled
2. Chicken eggs cooked
3. Fish processed and canned
4. Newspapers containing advertising material
Which of the above items is/are exempted under GST (Good and Services Tax)?

[UPSC Civil Services Exam – 2018 Prelims]

(a) 1 only
(b) 2 and 3 only
(c) 1, 2 and 4 only
(d) 1, 2, 3 and 4

Answer: (c)
Explanation:

Fish, crustaceans & other aquatic invertebrates in processed, cured or frozen state are taxable at 5% rate under GST.


Practice Question

Consider the following statements regarding Consumer Protection Act (CPA) 2019:

  1. All the rules of direct selling can now be extended to e-commerce.
  2. Professionals have to be treated differently from persons carrying out business and trade and are not under the purview of the CPA.

Which of the statements is/are correct?

 
 
 
 

Question 1 of 1

Leave a Reply

Your email address will not be published. Required fields are marked *